Returns Policy

We at Irish Gifts want you to enjoy our products. If for any reason you aren unhappy with your purchase simply return the item for a refund or exchange of product.

Return the product in its original packaging and condition within 30 days of receipt. We will refund the amount in accordance with the original method of payment. Shipping cost is not refunded. If you wish to exchange for a different item a new shipping fee will be charged.

For faulty or damaged goods please contact us within 24 hours of receipt. We will replace the item free of charge or refund the cost of the item plus the shipping cost.

When returning your purchase

Ensure the goods are packed in their original packaging.

Email info@croan.iequoting your order number.

You will be issued with a returns number and instructions on where to send the item.

Note: We are unable to offer an exchange or refund on Personalised items or earrings.