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Privacy Policy

This Privacy Policy governs the manner in which we collect, uses, maintains and discloses information collected from users (each, a "User") of the hand.croanftp.com website (the "Site"). This privacy policy applies to the Site and all products and services offered by us.

Personal identification information 

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information.

Users may, however, visit our Site anonymously. 

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from placing an order with the Site.

Handmade Irish Gifts respect your right to privacy and comply with our obligations under the relevant Irish and European Data Protection Acts.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies 

Our Site may use "cookies" to enhance User experience. User’s web browser place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, please note that some parts of the Site may not function properly.

How we use collected information 

Essential Distribution Limited collects and uses Users personal information for the following purposes:

To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

To personalise user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided to our Site.

To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To administer content, promotion, survey or other Site feature.

To send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic newsletters.

The email address Users provide for processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email of user may contact us via our Site. 

How we protect information 

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Changes to this privacy policy 

Essential Distribution Limited has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of the page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on 6th July 2013. 

Your acceptance of these terms 

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us 

If you have any questions about this Privacy Policy, the practices of this site, your dealings with this site or otherwise, please contact us at:

Essential Distribution Limited

Unit 3

Business Park

Ireland

hand.croanftp.com

+353 (0)1 123 4567